Terms of Service

1. The service

B2BKing lets businesses collect visitor details at events through a QR code and an event page, keep those contacts in one place, see reports and send SMS and email campaigns to visitors who agreed to hear from them.

These terms are an agreement between B2BKing ("we", "us") and the business that creates an account ("you"). By creating an account or using the service, you accept them.

2. Your account

• Give correct details when you register and keep your password secret. You are responsible for everything done with your account.
• Verify your email address. Tell us straight away if you think someone else has used your account.
• Accounts are for businesses. You must be allowed to accept these terms for your business.

3. Plans, payments and invoices

Each plan has the limits shown on the plan page (events, contacts, event days, SMS and emails). Prices are shown in Indian rupees, and the plan page says whether GST is included.

Payments are made through our payment partner. We never see or store your card details. Your plan starts as soon as the payment is confirmed, and a GST invoice is emailed to you.

Plans do not renew by themselves. When a paid plan ends and is not renewed, your account returns to the Free plan: your data stays, but contacts above the Free limit are locked until you upgrade.

Questions about a payment or a refund: write to the contact details on our website. Refunds are handled case by case and as required by law.

4. Your visitors’ data

The visitor details collected on your event pages belong to you. You decide why they are collected and how they are used, and you are responsible for that use under Indian law, including the Digital Personal Data Protection Act, 2023. We process the details only to run the service for you.

• Collect details only through your event page or with the person’s agreement, and use them for the purpose shown to them.
• Delete a contact when the person asks you to. You can do this from the Contacts table.
• Respect every opt-out. People who unsubscribe or ask not to be messaged are excluded from campaigns automatically; do not message them in other ways using these details.

5. SMS and email campaigns

• Send only messages your visitors would expect from you, for example a thank-you or an offer related to the event.
• SMS in India must follow TRAI rules: messages go out from an approved sender ID using approved (DLT) templates.
• Do not send spam, misleading or illegal content, or messages to people who did not share their details with you.
• A daily fair-use limit applies to every account. We may pause sending on an account that receives complaints or breaks these rules.

6. Acceptable use

• Do not use the service for anything unlawful, harmful or fraudulent.
• Do not upload content you have no right to use (for example someone else’s logo), or content that is offensive.
• Do not try to break, overload, copy or reverse-engineer the service, or to reach other customers’ data.

We may suspend an account that breaks these terms. Where we can, we will tell you first and give you the chance to fix the problem.

7. Keeping and archiving data

We keep your data while your account is open. 360 days after a paid plan ends without renewal, contacts that are locked above the Free limit are archived: they are no longer shown in your account, and our team can restore them on request. Deleted contacts have their personal details erased within 30 days.

To close your account and have your data deleted, write to the contact details on our website.

8. Availability and changes

We work to keep the service available and secure, but it is provided as it is, and short interruptions can happen, for example during updates. We may improve or change features. If we change these terms in a way that matters, we will tell you by email or in your dashboard before the change applies.

9. Liability

To the extent the law allows, B2BKing is not liable for indirect losses such as lost profits or lost business, and our total liability for any claim is limited to the amount you paid us in the three months before the claim. Nothing in these terms limits liability that cannot be limited by law.

10. Law and contact

These terms are governed by the laws of India, and the courts of India have jurisdiction.

B2BKing. Questions about these terms: the contact details on our website.